Access Expert Talent, Exactly When You Need It.
As an MSP, having a skilled and efficient team is essential for success, especially in critical areas like IT infrastructure monitoring and maintenance. With Uptime’s Staff Augmentation solution, you’re always covered—whether workload spikes or skill requirements change. We manage the entire recruitment process, ensuring you get the right expertise, exactly when you need it.
Reduce
Cut recruitment and training overheads as well as the time spent sourcing the right talent, giving your MSP back the time and funds to reinvest in what matters most.
Focus
Drive growth by shifting focus to expanding service offerings and enhancing client experience, while Uptime takes care of HR responsibilities and provides skilled technical engineers.
Enhance
Boost service levels with the right expertise in place. By meeting more specific client needs, your MSP can deliver better results and unlock new opportunities for business growth.
Scale smarter with Uptime. Let us handle the staffing so you can focus on growth, efficiency, and delivering exceptional service.
End-to-End Recruitment
Perfectly Matched Talent.
Uptime’s Staff Augmentation solution eliminates the burden of hiring, ensuring you get the right expertise when you need it. Whether you require extra NOC engineers for overflow or specialised resources for 24/7 support, we’ll source skilled professionals tailored to your needs—seamlessly integrating with your team.
Comprehensive Selection and Review Process
Whether you need additional NOC engineers to manage overflow or extra resources for out-of-hours and 24/7 support, Uptime has you covered.
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Define Your Needs – Complete Uptime’s online technical requirements form to outline your specific staffing needs.
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Expertise Matching – Our team reviews your requirements and assigns the right level of expertise to match your needs.
In-depth Screening and Interviews
Uptime ensures you get the best-fit technical engineers through a rigorous selection process tailored to your MSP’s needs.
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Skilled Talent Pool – Access highly trained engineers to support your service expansion.
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Tailored Matching – We find and interview candidates that fit your technical and operational needs.
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Thorough Vetting – Each candidate undergoes detailed screening to ensure technical expertise and cultural fit.
Approval and Onboarding
You interview our shortlist of candidates before choosing your dedicated engineer. We agree on a start date for your newly selected dedicated tech engineer. With Uptime, you maintain full control and flexibility over your staffing.
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Dedicated Engineer Assignment – Once selected, your chosen technical engineer is fully dedicated to your MSP, providing seamless support.
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Start Date Agreement – We collaborate with you to set a clear start date, ensuring a smooth and timely onboarding process.
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Hassle-Free Integration – Our team facilitates a structured onboarding process, helping your new engineer quickly adapt to your workflows and deliver value from day one.
Discover how Uptime’s extensive experience in MSP Staffing could reduce the burden of extending your workforce in an instant.
The Uptime Staff Augmentation
Advantage
Uptime is dedicated exclusively to serving MSPs through channel-only staffing solutions, making it our core focus—not just an add-on. Our Staff Augmentation solution seamlessly enhances your MSP’s workforce, providing skilled, on-demand individuals to help you scale effortlessly, exceed client expectations, and reduce staffing challenges.
Exclusively Channel Focused and Fully White-Labeled
Designed specifically for MSPs, our Staff Augmentation solution compliments your operations. We provide the individuals that will enable you to enhance your service delivery while maintaining a professional, client experience without compromise.
Seamless Workforce Expansion and Expert Talent Matching
Uptime’s vast and varied talent pool ensures you can access the right people, at the right time, all with full visibility and control but without the hassle of handling the recruitment process.
Scalable, On-Demand Support When You Need It
Our extensive experience in sourcing MSP talent means that Uptime can provide fast, flexible resource so you can respond quickly to workload fluctuations.
Connect with our team to explore what makes Uptime unique and discover exactly how we deliver exceptional talent to MSPs around the world.
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